SERVICE NOW DEVELOPER

About the role

ServiceNow Developer designs, configures, develops, and implements robust solutions on the ServiceNow enterprise platform to meet complex business requirements. This role focuses on automating workflows, integrating systems, and optimizing IT and business processes to improve efficiency. As a core platform expert, the developer transforms manual, siloed operations into seamless, automated digital workflows that enhance the user experience across the entire organization.

Responsibilities

• Design, configure, develop, and implement solutions on the ServiceNow enterprise platform
• Automate workflows and integrate systems to optimize IT and business processes
• Transform manual, siloed operations into seamless, automated digital workflows
• Improve user experience across the organization

Qualifications

• Minimum Education & Experience:
  • Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent professional experience)
  • 5+ years of hands-on experience as a ServiceNow Developer, specializing in platform customization and script creation
• Proven track record working within an Agile/Scrum team environment
• Excellent communication, presentation, and coaching skills
• Ability to translate complex business requirements into clear, accessible content

Certifications

• ServiceNow Certified System Administrator (CSA): Required
• ServiceNow Certified Application Developer (CAD): Highly preferred (or a commitment to obtain it within the first 6 months)

Clearance

Public Trust

Work Location

Remote

Hours of Operation

8am - 5pm