Service Manager (Will Train)
About the role
As an Orkin Service Manager, you will be quality control, ensuring top-notch service from the industry leader with almost 125 years as the best in pests. You will be a leader in a high-performance culture, developing and motivating your team to deliver top-notch service to every customer. You will blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy.
Responsibilities
- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide the world’s best service, prioritizing safety
- Conduct yourself with the utmost professionalism and integrity with customers and coworkers
- Assist with recruiting top talent on the service team
- Train and develop Orkin Pros through hands-on management
- Lead training meetings
- Oversee our Orkin Pro Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
- Champion innovation by supporting the team in adopting new products, services and technology
- Monitor scheduling, routing and inventory to drive efficiencies and productivity
Benefits
- Competitive earnings and a company vehicle with gas card
- Compensation is from $65,000 USD to $75,000 USD per year
- Company provided iPhone and iPad with sales software
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid Time Off and Paid Holidays
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
Qualifications
- High School Diploma or equivalent required
- Valid driver’s license required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with our great clients
Work Environment
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations. This includes safely using a ladder, occasionally lifting and carrying up to 50 lbs, safely accessing crawl spaces, attics, confined spaces, roof tops, etc., wearing personal protective equipment (PPE), and working in different types of weather conditions.