Service Manager (Will Train)

About the role

When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests. You protect homes and businesses, train and develop Orkin Pros, and balance technical acumen with soft skills like empathy and integrity to give customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service, driving revenue growth and earning rewards such as an annual top‑performer trip. The role offers a career with growth potential, a company vehicle, competitive pay, a 401(k) program, volunteer opportunities, and a supportive, safety‑focused culture.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee the Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic service delivery
• Champion innovation by supporting the team in adopting new products, services, and technology
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity
• Support community service projects that improve where you live and work

Pay

• Compensation: $60,000 USD to $70,000 USD per year
• Company vehicle with gas card

Benefits

• Company‑provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
• 401(k) plan with company match
• Employee stock purchase plan
• Paid Time Off and Paid Holidays
• Employee discounts, tuition reimbursement, and dependent scholarship awards
• Industry‑leading, quality, comprehensive training program

Qualifications

• High School Diploma or equivalent (required)
• Valid driver’s license (required)
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with clients

Requirements

• Safely use a ladder within the manufacturer’s weight capacity
• Occasionally lift and carry up to 50 lb
• Access crawl spaces, attics, confined spaces, rooftops, etc., including climbing, balancing, stooping, kneeling, crouching, or crawling
• Wear personal protective equipment (PPE), sometimes requiring an OSHA‑compliant respirator
• Willingness to work in various weather conditions