Service Manager (Will Train)

Overview

When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests. Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay and a 401(k) program. You’ll also have opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands‑on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride‑Along program.
• Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.
• Support community service projects that improve where you live and work.

Pay

Compensation is from $60,000 USD to $70,000 USD per year.

Benefits

• Competitive earnings and a company vehicle with gas card.
• Company‑provided iPhone and iPad with sales software.
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid Time Off and paid holidays.
• Employee discounts, tuition reimbursement, dependent scholarship awards.
• Industry‑leading, quality, comprehensive training program.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with clients.

Work Environment

• Safely use a ladder within the manufacturer’s weight capacity.
• Occasionally lift and carry up to 50 lb.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and to stoop, kneel, crouch, or crawl.
• Wear personal protective equipment (PPE), sometimes requiring an OSHA‑compliant respirator.
• Willing to work in different types of weather conditions.

Why Orkin?

• Career potential in a reliable, recession‑resistant industry.
• Service‑oriented mindset that builds loyalty and trust with customers.
• Commitment to personal accountability and teamwork.
• Opportunities for continuous learning, improvement, and leadership development.
• Company support for community involvement.
• Purpose‑driven mission with core values: Safety, Professionalism, Empathy, Integrity, Innovation.