Service Manager - Motorcycles of Charlotte

Achieve Excellence in Customer Service

Be a visible leader within the dealership and uphold the customer service standards.

Lead and Manage Your Team

• Use your experience to lead and manage the service department team
• Maximize the skill levels of technicians and assign tasks to optimize productivity levels
• Establish and communicate sales goals and service standards to your team
• Lead and motivate team members to provide high quality vehicle service to achieve goals and standards
• Provide leadership and guidance to develop technician skills and abilities

Customer Satisfaction and Growth

Follow up with customers to ensure satisfaction and grow the volume of service work

Qualifications

• 2+ years of experience within the service department of a motor vehicle dealership
• Ability to lead and motivate in a team environment
• Ability and enjoyment in communicating with customers
• Current motorcycle license (or ability to acquire one)
• Familiarity with Windows based computer software
• Passion for all of the powersports brands

Compensation

Compensation potential $80K to 90K annually.

Additional Information

All your information will be kept confidential according to EEO guidelines.