Service Manager | Honda of Lexington Park
Carter Myers Automotive · Lexington Park, MD · 2 mo ago
On-siteOTHRFull-time
About the role
Lead the opening of a brand-new Honda service department! We're seeking an experienced Service Manager to build, develop, and lead a high-performing team from the ground up. This is a high-impact leadership role with growth opportunity.
Why Join Us
- Lead the opening of a brand-new Honda dealership
- Opportunity to build your team and processes from day one
- Modern facility and equipment
- Strong support from leadership
Schedule
Full-Time, Monday–Friday + rotating Saturdays
What You'll Do
- Lead all service department operations (staffing, production, profitability)
- Drive customer satisfaction and retention
- Coach and develop Service Advisors and Technicians
- Monitor KPIs (RO count, labor hours, efficiency, CSI, etc.)
- Ensure compliance with manufacturer and company standards
- Manage scheduling, workflow, and overall shop performance
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We're Looking For
- 3+ years of Service Manager or Fixed Ops leadership experience
- Strong leadership and team development skills
- Proven track record of driving performance and results
- Honda or import dealership experience (preferred)
- CDK or similar DMS experience (preferred)
- Strong understanding of fixed operations KPIs (preferred)
Benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company support
- Medical, dental, and vision insurance
- Paid time off
- Closed on Sundays