Jobs · OTHR · California

Service Manager | High Volume Shop | $70K–$150K+ - 2098

Promotive · Pomona, CA · 2 wk ago
On-siteOTHR$70k–$150k/yrFull-time
Automotive Service Manager – High Volume Shop $70K–$150K+Location: Pomona, CA 91767 Pay: Base salary plus performance-based compensation Earning Potential: $70,000–$150,000+ annuallyHow to Apply (Important)Step 1: ApplyStep 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.About the RoleThe shop is seeking an experienced Automotive Service Manager or Senior Service Advisor in Pomona, CA, for a working leadership role in a fast-paced, production-focused repair shop. This position combines service leadership, workflow management, customer communication, and hands-on service-writing responsibilities.The ideal candidate will help lead daily operations, improve shop performance, support sales growth, and maintain strong communication between the front and back of the shop.Key ResponsibilitiesLead daily shop operationsManage workflow between Service Advisors and techniciansStep in as a working Service Advisor when neededDrive sales, closing ratios, and revenue growthMonitor KPIs, labor efficiency, and repair-order performanceMaintain communication between the front and back of the shopSupport scheduling, production, and shop flowMaintain customer-service and repair-quality standardsHold team members accountable for performanceBuild consistent processes and structureQualifications3+ years of experience as a Service Manager or Senior Service AdvisorHigh-volume automotive shop experienceProven ability to drive sales and manage KPIsStrong leadership, communication, and customer-service skillsComfortable working in a fast-paced, production-focused environmentAbility to balance management responsibilities with hands-on service writingPreferred ExperienceIndependent repair shop or high-volume dealership backgroundFlat-rate or production-based shop experienceRecord of improving sales, efficiency, or workflowFamiliarity with modern shop management systemsCompensation & Benefits$70,000–$150,000+ annual earning potentialBase salary plus performance-based compensationHealth, dental, and vision insurance after 90 days401(k) with company match after one yearPaid holidays, PTO, and sick timeOngoing paid training and developmentWhy Work HereLead operations in a high-volume automotive shopWorking leadership role with direct impact on sales, workflow, and profitabilityStable production-focused environmentOpportunity to improve processes and team performanceLong-term career growth opportunitiesIf you’re ready to lead operations, improve performance, and make a measurable impact in a high-volume automotive shop, apply today.Additional RequirementsSome positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

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