Service Manager (Earn up to $85k/yr + Bonus Structure)

About the role

Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy. At Hogsalt, hospitality begins with a workplace where everyone knows they belong. We actively seek to increase the diversity of our teams, embracing the full array of differences in race, ethnicity, national origin, sex, gender identity, gender expression, sexuality, marital status, pregnancy status, veteran status, political affiliation, disability, genetic information, age, religion, and any of the other ways in which we define ourselves as unique individuals.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies.
• Aid in the training of front-of-house staff, including updating training materials.
• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.

Requirements

• Minimum of 3 years working in a fast-paced, full-service restaurant.
• At least 1 year of experience in a management position.
• Ability to identify problems and be solution-oriented in regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Qualifications

• Passionate about upholding Hogsalt’s values of harmony, accountability, and resilience.

Skills

• Strong communication skills.
• Proactive problem-solving abilities.
• Ability to work in a fast-paced environment.

Benefits

• Partially subsidized medical, dental, vision, life insurance.
• 401(k) program.
• Commuter benefits.
• Dining discounts and rewards.
• Vested paid time off.

Pay

• Competitive salary based on experience and qualifications.

Schedule

• Flexible schedule with potential for evening, weekend, and holiday shifts.

Application

Please apply directly to this ad.