Service Manager, Dealership

About the role

The Service Manager is responsible for overseeing the service department to ensure efficient and high-quality vehicle maintenance and repairs.

Responsibilities

• Oversee daily operations of the service department including scheduling appointments, managing technicians, and ensuring customer satisfaction.
• Develop and implement service policies and procedures to improve efficiency and quality.
• Manage technician performance through regular evaluations and training programs.
• Work closely with the sales team to ensure smooth handoffs between service and sales departments.
• Ensure compliance with all safety and regulatory standards.

Requirements

• Bachelor's degree in automotive technology, business administration, or related field.
• Minimum of 5 years of experience in automotive service management.
• Proven leadership skills and ability to manage a team.
• Strong communication and interpersonal skills.
• Knowledge of industry standards and regulations.

Qualifications

• Valid driver’s license.
• Ability to work flexible hours including evenings and weekends.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Technical knowledge of automotive systems.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on products and services.

Pay

$80,000 - $90,000 annually.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.