Service Manager
Who You Are
Versar is currently seeking a Service Manager to join our team. The successful candidate will oversee day-to-day facility operations and maintenance of buildings that require a combination of dedicated in-house staff and subcontractor-based servicing approaches. This position requires practical skill and knowledge in skilled trade areas including electrical, structural, security access and monitoring.
What You’ll Do
- Ensures federal, state, local and corporate policy and regulatory compliance
- Manages and oversees facility specific operations and maintenance processes and procedures overseeing day-to-day performance of various on-site work crews
- Coincides with client to ensure acceptable level of impact on production while performing maintenance and construction activities
- Absorbs the responsibility of creating, assigning, and tracking work orders (Nuvolo)
- Plans, coordinates, and monitors the renovation and modification of existing facilities
- Develops and implements facility specific operations and maintenance processes as required
- Evaluates schedules and work assignments where there are task and resource conflicts
- Responsible for the cost, schedule, and technical performance for the facility under the manager’s control including responding to urgent and emergency situations
- Maintains facility and services metrics, identifying and evaluating emerging issues, and making recommendations to ensure performance to standards are achieved
- Identifies the need for vendors and subcontractors and coordinates requirements
- Establishes an inventory strategy that ensures adequate supplies are available to support routine preventive maintenance including long lead items
- Provides direction, development, and coaching to employees
- Supports the preparation of proposals in response to site-specific RFPs; operating budgets and financial terms/conditions of contract
- Able to enforce company and Union agreement policy on progressive discipline
- Serves as liaison with contractors, architects, engineers, regulatory agencies, material and equipment suppliers, and other parties as required
- Ensures employees are current in skill and regulatory training, ensuring all activities comply with safety and health regulations, maintaining a safe working environment
- Provides accurate reports and documentation for daily activities as well as monthly reports for submission to the client
- Conducts regular inspections of assigned work areas for completed projects to ensure work meets company standards
What You’ll Bring
- At least 5 years’ technical training and/or job-related experience in facility operations and maintenance overseeing daily operations of teams of varying skill sets and levels
- Successful candidate must have a proven track record in work team management, schedule management, and customer relations
- Extensive knowledge and experience in facility operations and maintenance
- Must have solid verbal and written reporting experience
- Outstanding team working skills are a must
- Must possess and maintain an active and valid NC driver's license without restrictions
- Must be proficient in English, both written and verbal, to ensure effective communication and collaboration
- Successful results of preemployment screenings, including federal background check, MVR, and drug screen
- Complies with company drug and alcohol policy
- Be authorized to work in the US or will be authorized by the successful candidate’s start date
Compensation
Expected Salary: $80,000 - $100,000 per year
Location Requirements
The position will primarily work onsite at RTP in Durham, NC.
EEO Commitment
Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.