Service Manager

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

About the Role

This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Requirements

• An associate’s degree (a four-year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• One to two years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem-solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed-oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math—necessary for doing calculations related to sales and service

Qualifications

• Associate’s degree (a four-year degree is highly desirable)
• Valid driver's license from state of residence
• One to two years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• Ability to lead and motivate others
• Strong communications skills (written and verbal)
• Problem-solving and solution-finding abilities
• Ability to build rapport and establish trust
• Detailed and safety-conscious
• Aptitude for basic/intermediate math

Skills

• Leadership
• Customer Service
• Problem Solving
• Communication
• Mathematics

Benefits

Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental, and vision coverage + discounts on Terminix brands
Short/long-term Disability and Life Insurance
Paid time off
Savings and Retirement 401(k) retirement plan with company-matching contributions
Health and Wellness benefits including Medical, Dental, Vision, Disability, and Life Insurance
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
Flexible work schedule
Drug-Free workplace commitment
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Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.