Service Manager

Responsibilities

• Maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
• Understand and keep abreast of all federal, state and local regulations affecting operations.
• Interact with and manage a staff of technicians, ensuring productivity.
• Lead service management & reconditioning activities.
• Interact with external vendors.
• Fulfill all service activities needed to meet or exceed operating plan goals.
• Effective vehicle production and inventory control.

Requirements

• Strong communication skills to deal with customers, employees and vendors.
• At least 2 years of automotive management and automotive customer service experience.
• Experience with implementing structured business processes.
• A hard-working can-do attitude.
• Excellent interpersonal and management skills.

Benefits

• Medical insurance options
• Paid vacation time
• Matching 401k