Service Field Tech - Electrical Testing

About the Role

Service Field Tech or NETA Technicians perform service, test, and maintain various types of power transmission and distribution equipment.

Responsibilities

• Inspect, test, troubleshoot, perform start-up, and collect data of low, medium, and/or high voltage (to 500kV) electrical systems.
• Install, commission, test, and maintain protective relaying equipment, including relay panels, transformers, and circuit breakers.
• Develop and document standardized commissioning, testing, and maintenance procedures for relay systems.
• Perform functional testing of substation control circuits to validate proper relay operation.
• Create relay macros and testing routines to confirm system protection and control configurations.
• Execute end-to-end relay testing with specialized software, identifying relay behavior based on fault conditions.
• Review relay settings and logic equations to ensure alignment with design requirements.
• Perform low, medium, and/or high voltage switchgear and circuit breaker testing.
• Inspect, maintain, test, and repair transformers, circuit breakers, and all related equipment – 45 KVA to 130 MVA, dry type and/or oil filled.
• Perform maintenance, testing, reconditioning, and repair on circuit breakers – low voltage 480 volt (molded case and air-magnetic) and medium voltage up to 15 KV (air-magnetic and vacuum).
• Test and inspect low and medium voltage cable installations.
• Operate high voltage test equipment including Doble Power Factor test sets.
• Perform start-up, troubleshooting, and repair services on controls and transfer schemes.
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner.
• Ensure all work and decisions comply with regulatory laws.
• Other duties as assigned by manager.

Requirements

• High School diploma/GED and minimum 1 year of experience in a related field.
• Knowledge of industry standards such as: NETA, NEC, OSHA, and NFPA.
• Experience with MCC’s, breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, or military training (Army Prime Power, Air Force Electrical Power Production, NAVY, or related program).
• Ability to work safely and adhere to all electrical safety procedures.
• Strong theoretical understanding of electricity and problem-solving aptitude.
• Effective verbal and written communication skills.
• Dependable, responsible, with good judgment and organizational skills.
• Strong customer service, time management, and follow-up skills.
• Ability to work effectively with customers, peers, and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office; ability to use the Internet for standards/products/manufacturer research.
• Valid driver’s license for positions that utilize a company vehicle.

About the Company

RESA Power is a dynamic, people-first organization with locations throughout the United States and Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. Our mission is to ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle. Our vision is to be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

• We do it right: Pride in integrity and expertise; no cutting corners. Emphasis on safety, efficiency, and thoroughness.
• We are customer driven: Customer satisfaction is the top priority; professionalism and respect in all interactions.
• We focus on growth: Dedication to growing the company and employees through continuous learning and skill expansion.
• We solve problems: Innovation, flexibility, and adaptability in addressing daily challenges.
• We get it done: Efficiency, reliability, and clear communication in delivering results.
• We build strong relationships: Collaboration and connectedness with team members, customers, and vendors.

Additional Information

This is a full-time, union position with locations in Rochester, NY; Syracuse, NY; Buffalo, NY; and Farmingdale, NJ. Up to 50% regional travel within 2-3 hours may be required.

Pay

$50 to $70 per hour, depending on skillset, certification, and experience, with eligibility for overtime.

Benefits

Benefits are provided through the union. Relocation assistance is available for highly qualified candidates.

Physical Demands

• Lifting a maximum of 50 lbs daily.
• Crawling, climbing, and standing for long periods.
• Working in non-ideal conditions.