Service Field Supervisor – Special Projects

Polk Mechanical is seeking an HVAC Service Field Supervisor - Projects to execute hands-on leadership for our Dallas/Ft. Worth Service Department, reporting to the HVAC Service Manager. This role is ideal for a servant leader who is excited about helping a team grow and fostering a culture of inclusiveness. Train, coach, and manage field service staffServe as working supervisor and front-line technical advisor to service technicians and customersMaintain safety and productivity and ensure technicians are meeting customer requirementsFacilitate compliance and maintain a culture focused on customer satisfactionEnsure field technicians build relationships based on confidence and success for customers for lifeStrong interpersonal skills and adeptness at employee relationsAbility to handle the pace of a fast-paced environment with an advanced sense of urgency while maintaining an employee-focused cultureActive listener, servant leader, and team-oriented mindsetStrong problem-solving and process implementation skillsExemplary customer service to both external and internal customers