Service Engineer Technician

Position Overview

We are seeking a highly skilled and customer‑focused Service Engineer Technician to join our service team. This role is responsible for diagnosing, repairing, and maintaining aerial work platforms (boom lifts) for both customer-owned units and company stock machines. Previous experience preferred. The ideal candidate demonstrates strong technical expertise, sound judgment, and a commitment to delivering exceptional service quality.

Key Responsibilities

• Diagnose, troubleshoot, and repair a range of aerial work platforms and boom lifts.
• Perform mechanical, electrical, hydraulic, and cosmetic repairs in accordance with company standards.
• Complete assigned work orders efficiently with minimal supervision while adhering to safety procedures.
• Accurately document all work performed and communicate findings in a clear, professional manner.
• Maintain a clean, orderly, and safe work environment.
• Ensure repairs meet expectations for cost control, quality, timeliness, and customer satisfaction.

Required Qualifications

• Strong mechanical and electrical aptitude with working knowledge of hydraulics, internal combustion engines, and electrical/electronic systems.
• Ability to read and interpret electrical and hydraulic schematics.
• Effective written and verbal communication skills.
• Valid driver's license with a good driving record; ability to safely operate lift trucks.
• High school diploma or equivalent.
• Previous machinery or equipment repair experience preferred.
• Ability to perform physical tasks including bending, stooping, standing, sitting, lifting, and lying down as needed.
• Demonstrated ability to follow direction, work independently, and contribute effectively within a team.

Benefits

• Company-Paid Benefits (Employee Only): Medical insurance, dental insurance, vision insurance, life insurance.
• Paid Time Off: 15 days of paid vacation annually (pro‑rated first year), 5 paid sick days annually (pro‑rated first year).
• Additional Advantages: Consistent weekday schedule with no weekend requirements, supportive work environment with strong organizational values, opportunity to support a respected brand within the aerial equipment industry.

Compensation

Hourly Rate: $25–$35 per hour, commensurate with experience.