Service Engineer
ZefSci, Zef Scientific, Inc. · Newark, DE · 4 mo ago
On-siteInformation TechnologyFull-time
About ZefSci
Since 2005, ZefSci has been a trusted provider of multivendor LCMS service and support, delivering specialized engineering expertise across chromatography, mass spectrometry, and analytical instrumentation platforms. We partner with organizations across pharmaceutical, biotechnology, contract research, and scientific sectors to help ensure their critical laboratory systems perform at their highest level.
What you’ll do
- Own performance and uptime of Sciex LC-MS/MS systems (4500–7500 series)
- Support Shimadzu HPLC platforms (maintenance, calibration, repair)
- Diagnose issues quickly, resolve them effectively, and optimize system performance
- Partner directly with scientists as their onsite technical expert
- Manage preventive maintenance, documentation, and escalations when needed
Why this role stands out
- Single site stability (travel 5–10%)
- High ownership: you are the primary expert on site
- Deep technical exposure in a pharma environment
- Direct impact on scientific output
What you bring
- 2+ years of hands on experience with Sciex LC-MS/MS systems
- Experience with 4500, 5500, 6500, or 7500 series preferred
- Strong background in troubleshooting and maintaining analytical instrumentation
- Experience in lab or regulated environments preferred
- Ability to work directly with scientific end users
Compensation
- Competitive salary
- Full benefits (medical, dental, vision, 401k, PTO)
- Ongoing technical training
Join Us
If you are looking for a role where your technical expertise creates real, measurable impact and where your career can grow inside a company that genuinely values engineering depth, this is the place to build it.