Service Engineer

Key Responsibilities

• Provide technical support, diagnostics, and root cause analysis for ablation products
• Partner cross-functionally with R&D, Operations, and Commercial teams
• Support new product launches and service onboarding activities
• Develop and improve service and repair strategies
• Train teams and enable repair centers on troubleshooting and best practices
• Conduct field visits to support customers and identify product improvements

Qualifications

• 5+ years in medical device or technical service environment
• Strong experience in troubleshooting, product support, and customer-facing roles
• Excellent communication and cross-functional collaboration skills
• Ability to work in a fast-paced environment
• Willingness to travel up to ~30%

Pay

USD35 - USD55 per hour + medical, dental, vision, 401k, PTO