Service Engineer

About the role

We are seeking a skilled Field Service Engineer to install, maintain, and repair our advanced wet chemistry flow analyzers and automated robotic laboratory instrumentation. You will act as the technical face of Skalar, ensuring high customer satisfaction through expert technical support and system optimization.

Responsibilities

• On-site installation, customer training, repair, and troubleshooting of hardware
• Routine preventative maintenance and qualification services
• Manage parts inventory and ensure timely submission of service reports
• Provide feedback to manufacturing divisions and collaborate with the sales force
• Maintain up-to-date technical knowledge for assigned products

Requirements

• 3 to 5 years of experience with wet chemistry applications, including BOD, COD, and flow analysis chemistries (TOC analysis experience is a bonus)
• Associate or Bachelor’s degree in Electronics, Chemistry, or Biology
• Hands-on experience with fluidics, wet chemistry methods, or automated liquid handling robotics
• Strong electro-mechanical troubleshooting skills and proficiency with laboratory software
• Ability to travel extensively by plane and/or automobile
• Valid driver’s license and clean driving record

Benefits

• Company vehicle, laptop, cell phone, and specialized tools
• Comprehensive health, dental, and vision insurance
• 401(k) matching and paid time off
• In-depth factory training on Skalar specialized product lines

Pay

$75,000 – $90,000 per year, based on experience.