Service Drive Attendant / Porter
Chapman Automotive Group · Greater Tucson Area · 4 days ago
On-siteManagementFull-time
What We Offer
- Competitive Compensation!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits To Support Employee Well-being
- Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities
- Greet customers as they arrive on the Service Drive and direct them to the appropriate Service Advisor or department for further assistance.
- Provide customers with basic information about our services and assist in scheduling appointments, if necessary.
- Monitor customer wait times and communicate with service advisors and technicians to ensure a timely and efficient service experience.
- Address any customer concerns or complaints and escalate to management when necessary.
- Maintain a neat and organized Service Drive area, ensuring a welcoming environment for customers.
- Air tires and reset tire pressure monitors.
Desired Qualifications And Experience
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills, both in person and over the phone.
- Ability to multitask effectively in a fast-paced environment while maintaining a high level of professionalism.
- Friendly and approachable with a team-player attitude.
- Proficient computer skills and experience with data entry.
- Ability to work a flexible schedule including Saturdays and holidays.
- Must have a valid ARIZONA driver's license and clean driving record.
- Must pass a pre-employment background check and drug screening.