Service Dispatch - Service Admin

About the role

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are built on service — from the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial, and government sectors. Our service and field teams perform routine and heavy maintenance and ensure environmental compliance is met in each state. We provide everything a customer may need for their fueling and charging needs, including equipment, parts, expertise, and support to find the right solution. Our success is driven by in-house, on-the-job training programs with endless possibilities for growth.

SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch, working closely with the service manager to ensure calls are scheduled, dispatched, and closed in a timely manner. The role requires clear and concise written and verbal communication with department managers, employees, and customers.

Posted Friday, October 16, 2026 at 4:00 AM

Responsibilities

• Dispatch service technicians to appropriate locations according to customer requests and local branch standards
• Enter service call information into computer systems
• Confer with customers or supervising personnel to address questions, problems, and requests for service
• Relay work orders, messages, and information in writing and/or verbally
• Use GPS programs to monitor locations of service technicians to assist in dispatching calls
• Assist in processing and billing of service invoices

Requirements

• Previous dispatch experience preferred
• Experience dealing with customers
• Prior use of Microsoft Office (Word, Excel, Office)
• Must be dependable and detail-oriented
• Strong communication skills: ability to listen and communicate effectively
• Able to multitask and perform a variety of tasks effectively
• Problem-solving skills – must be able to prioritize the most important situations, evaluate and resolve issues efficiently
• Work under time constraints efficiently and have the ability to work well with others

Pay

Hourly