Service Development Engineering Intern

About the role

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Service Engineering team in Santa Barbara, California (ACT) supports all service-related aspects of new capital equipment launches. We are seeking a summer intern pursuing a relevant Engineering degree to support the Service Development Engineering team at ACT. The successful candidate will prepare, execute, and document deliverables with guidance from engineering staff, conduct research on product lifecycle needs, and be detail‑oriented in executing and documenting launch and/or improvement initiatives. The individual will also work within task requirements to deliver results and communicate issues in a timely and accurate manner.

Responsibilities

• Support new product launch readiness documentation.
• Collaborate in product improvement initiatives.
• Create playbooks for internal best practices.
• Create job‑aides for quick knowledge transfer.
• Support software releases, trainings, and documentation.

Education and Experience

Progress towards a college degree in Engineering (BioMed, Mechanical, Electrical, other STEM) required. (Recent graduates must be within six months of their graduation date to qualify.)

Knowledge and Skill Requirements

• Basic to intermediate computer skills.
• Ability to follow written and verbal direction.
• Experience with technical understanding, medical device, customer support, product development, product management, or project management preferred.

Machine, Tools, and Equipment Skills

• PC; familiarity with Microsoft Outlook; PowerPoint; Word and Excel.
• Fax; Scanner.

Benefits

• Medical Insurance (if 25 or more hours per week), including access to telehealth services.
• Employee Assistance Program (EAP).
• Free Onsite Medical Clinics.
• Free Onsite Lunch.
• Volunteer PTO (8 hours).
• Access to the Wellness Center (For South West Florida positions only).

Schedule

This internship will run from June 2027 – September 2027. The ideal candidate will have the availability to work 40 hours per week at our Santa Barbara, CA facility.