Service Delivery Manager - Mental Health and AOD

About the role

TToH are proud to celebrate over 40 years of service delivering Health and Social services to whānau and the communities we serve. After 10 years of significant growth across our organisation, this Service Deliver Manager role is pivotal to the delivery of our Mental Health and AOD services.

Responsibilities

• Take ownership and accountability for driving organisational performance and improvement.
• Develop and manage high performing teams.
• Lead and support the implementation of organisational strategies and initiatives.
• Ensure compliance with relevant legislation and standards.
• Collaborate with other departments to deliver integrated services.

Requirements

• A minimum of 3-5 years’ experience in senior operational management positions with proven ability to take ownership and accountability for driving organisational performance and improvement.
• Proven breadth of experience in leadership/operational management positions within the Health & Social Services sector.
• Demonstrated track record of developing and managing high performing teams.
• Strong understanding of Māori culture, values, and practices or a genuine willingness to learn.
• Excellent interpersonal skills with the ability to influence and build relationships at all levels and in a variety of environments.

Qualifications

The successful applicants will already be working within the Health & Social Services sector and will be resilient, solutions based and expected to uphold Ngā Uratanga, our core values.

Skills

• Leadership and operational management skills.
• Experience in mental health and addiction services.
• Ability to work collaboratively with diverse teams.
• Knowledge of Māori culture and practices.

Benefits

• Warm whānau focused work environment.
• A wide variety of benefits including regular kapa haka and waiata, full staff karakia and pānui every morning, life insurance, health insurance, 5 weeks annual leave, workplace wellness programme, and development opportunities.

Pay

Details of pay will be provided upon request.

Schedule

Details of schedule will be provided upon request.

Benefits

• Regular kapa haka and waiata.
• Full staff karakia and pānui every morning.
• Life insurance.
• Health insurance.
• 5 weeks annual leave.
• Workplace wellness programme.
• Development opportunities.