Service Delivery, Client Mgmt, Project Manager
Tata Consultancy Services · Glassboro, NJ · 1 wk ago
Information TechnologyFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Handle escalations and resolve complex issues
- Collaborate with cross-functional teams to deliver solutions
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in technical support or customer service
- Strong problem-solving and communication skills
Qualifications
- Proficiency in troubleshooting and resolving technical issues
- Experience with customer relationship management tools
- Excellent written and verbal communication skills
Skills
- Technical proficiency
- Customer service orientation
- Problem-solving abilities
Benefits
- Flexible work schedule
- Competitive compensation package
- Professional development opportunities
Pay
- $50,000 - $60,000 annually
Schedule
- Full-time position