Service Customer Care Rep
Crown Equipment Corporation · Richmond, VA · 3 days ago
OTHRFull-time
About the role
Location: Richmond, VA, US, 23231
Responsibilities
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Requirements
- Less than 2 years related experience
- High school diploma or equivalent
Preferred Qualifications
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask