Service Customer Care Rep
Crown Equipment Corporation · Ontario, CA · 1 mo ago
OTHR$23–$25/hrFull-time
Location: Ontario, CA, US 91761
Responsibilities
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Qualifications
Minimum Qualifications
- Less than 2 years related experience
- High school diploma or equivalent
Preferred Qualifications
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Benefits
- Competitive Wages – anticipated starting pay range $23.00 to $25.00 (based on skills and experience)
- Health/Dental/Vision/Prescription Drug Plan with company contribution
- Health Savings Accounts and Flexible Spending Accounts
- 401K Retirement Savings Plan – Crown matches 100% of the first 4% of eligible pay; 100% vested in company match
- Company paid Life and Disability Benefits; optional supplemental term life insurance
- Paid Parental Leave
- 9 Paid Holidays
- Paid Vacation accrued based on length of service and position
- Paid Sick Leave
- Birthday Pay for Non-Exempt employees
- Tuition Reimbursement up to $5,250 per calendar year