Service Coordinator for Children with Special Needs

About the role

We are seeking a professional to join our team as a Service Coordinator for the Children's Long-Term Support (CLTS) Waiver Program. As the Service Coordinator, you will provide case management and service coordination services to families and individuals needing counseling and referral services for intellectual and/or developmental, physical, or mental health disabilities. This is a great opportunity to expand your skills and advance your career while positively impacting the lives of those in need. If you are passionate about helping others and want to be part of a dynamic and supportive team, the position is based at the Waukesha County Human Services building, requires local travel for client home visits with mileage reimbursement, and offers the opportunity to work hybrid/WFH after six months.

Responsibilities

• Receive new client referrals and make initial contact.
• Conduct assessments of client needs through interviews, collateral contacts, and other investigations.
• Develop a casework plan with clients and perform casework services.
• Maintain a caseload involving clients with personal, family, or socio-economic problems and attend to their related protection and safety needs.
• Counsel and provide intervention and case management services by coordinating various social, community, and other services received by the clients.
• Complete in-person home visits to conduct assessments and maintain client contact.

Requirements

• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
• Bachelor's degree in sociology, social work, psychology, or closely related is required.
• One year of professional social work experience is required.

Benefits

• Be part of a passionate team dedicated to making a difference in the community!
• Flexible hours and great work-life balance
• Mileage reimbursement
• Work culture that values the health and well-being of clients and staff
• Opportunities for advancement and professional development
• Competitive benefits package including paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
• One health insurance plan with employee-only coverage offered with no monthly premium

Schedule

• Monday‑Friday 8:00 am‑4:30 pm, with occasional evenings to accommodate families’ schedules.

Pay

• $24.00 per hour
• $1,000 sign‑on bonus