Service Coordinator

POSITION PURPOSE

As a Service Coordinator in social services, you will be responsible for coordinating and providing comprehensive support services to clients, ensuring they receive the necessary assistance and resources. Your role will involve collaborating with social workers, healthcare providers, and community organizations to address client needs effectively.

Client Assessment

Conduct initial assessments to determine client needs, strengths, and goals.

Service Planning

Develop and implement individualized service plans in collaboration with clients and other service providers.

Resource Coordination

Cookordinate access to services such as healthcare, housing, employment assistance, education, and financial support.

Advocacy

Advocate on behalf of clients to ensure they receive appropriate services and support from relevant agencies and organizations.

Crisis Intervention

Provide immediate assistance and crisis intervention as needed, connecting clients to emergency services when necessary.

Case Management

Monitor client progress, maintain accurate records, and update service plans based on ongoing assessments.

Community Outreach

Develop and maintain relationships with community partners and resources to enhance service delivery and client support.

Education and Support

Provide education and support to clients and their families on available resources, rights, and responsibilities.

Documentation

Ensure timely and accurate documentation of client interactions, service plans, and progress notes.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree with major course work in Social Work, Psychology, Sociology, Gerontology, Anthropology, Political Science, Theology, History, Criminal Justice, Counseling, Education or, Registered Nurse AND 2 years of related human services experience
• High School diploma with 12 college credit hours in Social Work, Psychology, Sociology, Gerontology, Anthropology, Political Science, Theology, History, Criminal Justice, Counseling, Education AND 6 years of related human services experience

Transcripts Needed with Application if the degree is not in one of the above 10 disciplines.

Act 33/34 and FBI clearances

Pre-Employment Drug Screen

Valid driver’s license

Ability to drive an organization vehicle

WORK SCHEDULE

This is an Exempt (salary) position. Primarily Monday through Friday daylight.

About Pittsburgh Mercy

We are a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.