Service Coordinator

About the role

The primary function of the Service Coordination is to provide professional assessment, service planning, service coordination, referral, and re-evaluation services for individuals with serious mental health issues. This position is part of the Behavioral Health Fellows Program in Allegheny County, Pennsylvania, and offers opportunities for student loan repayment.

Responsibilities

• Develops relationships with the individual, his/her family and other important people in his/her life as identified and with consent of the individual served.
• Assesses individual and family strengths and needs through individual and/or collateral interviews and reviews of social and clinical information provided by other entities.
• Promotes service planning efforts resulting in a comprehensive service plan driven by the individual, utilizing all agreed-upon strengths and needs.
• Evaluates all services received by individuals served by the Service Coordination program.
• Reviews cases, meets with individuals' families, members of the treatment team, agency directors, advocates, attorneys, school personnel, and attends staffing meetings.
• Investigates new resources and communicates with directors of prospective resources as a liaison on behalf of the individual being served.
• Maintains an up-to-date catalog of available community resources, including location, eligibility requirements, and program alternatives.
• Convenes and facilitates interdisciplinary service planning meetings or other related team meetings to ensure appropriateness and responsiveness of services in relation to individual and/or family needs.
• Ensures individuals being served needs are met through the utilization of natural supports (family, friends), community generic and specialized services.
• Affords assistance to the individual and family to identify, link, access, and coordinate such resources.
• Maintains an accurate and timely record of Service Coordination activity.

Requirements

• State Police; FBI clearance; child abuse clearance; CPSL Mandated Reporter-Recognizing and Reporting Child Abuse training.
• Valid driver’s license and current vehicle insurance.

Qualifications

• Any additional background checks/clearances required by state governing bodies.
• Culturally competent services with consideration for the individual's racial, religious, sex, sexual orientation, age, and ethnic background and identification.
• Advocates for and with the individual being served to ensure responsiveness from natural, community generic, and specialized services/supports.

Skills

• Strong interpersonal skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of mental health recovery principles.

Benefits

Pressley Ridge offers a comprehensive range of benefits including medical coverage with a Health Savings Account (HSA) with employer match, prescription coverage, dental and vision plans, patient advocate and Medicare specialists available at no cost, Dependent Care Flexible Savings Account, retirement savings plan with an employer match, free life insurance and AD&D, paid time off, 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year), tuition reimbursement (if applicable), Employee Assistance Program (EAP), and working conditions that include physical demands and environmental factors.

Pay

The pay for this position is commensurate with experience.

Schedule

This position requires a non-traditional work schedule as defined by service needs.