Service Coordinator

About the role

The Service Coordinator position reports directly to the IDD Program Administrator of Service Coordination within the IDD division. This position performs service coordination for individuals on their caseload, ensures all paperwork is up to date, and communicates effectively with families as well as stakeholders.

Responsibilities

• Performs service coordination for individuals on their caseload, ensuring all paperwork is up to date.
• Communicates effectively with families and stakeholders.
• Takes a collaborative approach and meets weekly to staff individuals served and receive feedback from leadership.
• Provides the highest quality of care possible while helping individuals navigate available services and supports.
• Identifies needs, develops plans, connects individuals with appropriate resources, and ensures those resources are effectively used and coordinated.
• Promotes choice and autonomy through a strength-based model.
• Works with the entire LifePath Systems team and other community organizations to identify needs and reduce barriers to improve outcomes for individuals served.
• Uses initiative and passionate commitment to provide culturally and linguistically appropriate care.
• Uses initiative and passionate commitment to provide culturally and linguistically appropriate care.
• Works independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals served, families, and while facilitating improvement in measurable ways.
• Absolutely must have the ability to assess and de-escalate potential or current crisis situations in a calm and respectful manner.

Qualifications

• A bachelor’s or advanced degree from an accredited college or university preferred, OR an associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice, AND one year of paid or unpaid experience with individuals with intellectual or developmental disabilities.
• An associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice, AND two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.
• A high school diploma or certificate recognized by a state as the equivalent of a high school diploma, AND two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.
• Must have reliable transportation and a valid driver’s license.
• Work experience in a LIDDA or IDD provider services preferred.