Service Controls Technician

About the role

Field-based: Work is conducted on-site at customer locations.

In this unique role blending HVAC and Controls knowledge, you will be responsible for starting and commissioning new systems, diagnosing, and repairing environmental-control systems. You will utilize knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques in diverse commercial settings.

As the direct customer contact, you will represent the company by servicing products and equipment on assigned projects, ensuring customer satisfaction through identifying, diagnosing, and repairing equipment and systems at the customer’s location.

Responsibilities

• Coordinate with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials, and synchronizing on-site work.
• Keep current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
• Enforce safety to the highest standards and maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions.
• Maintain flexibility to work overtime and weekends as the business requires, including occasional overnight stays.

Requirements

• A High School Diploma or equivalent, with typically at least 3-5 years of experience in HVAC/Controls.
• Technical School or formal training is preferred.
• Operating knowledge of Microsoft Office software and proficiency with handheld computers (e.g., Smartphone, iPad).
• Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations (e.g., DUI, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions/preventable collisions in the previous 3 years).
• Previous experience with DDC controls systems preferred.
• EPA certification preferred.

Pay

Hourly Base Pay Range: $23.80 - $43.85. Compensation is hourly and may vary based on seniority, merit, geographic location, education, experience, travel requirements, and union designation.

Benefits

• Benefits begin on day one for you and your family, including health insurance and holistic wellness programs with generous incentives.
• Family-building benefits, including fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution (total up to 8% company contribution).
• Paid time off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options for volunteer and parental leave.
• Educational and training opportunities through company programs, tuition assistance, and student debt support.

Note: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

This is a Safety Sensitive role, which may require additional drug screening.