Service Center Manager
Atlantic Emergency Solutions · Bowling Green, KY · 3 wk ago
ManagementFull-time
About the role
Atlantic Emergency Solutions is urgently hiring for a full-time Service Center Manager in their Bowling Green, KY service center. The position offers stable hours, a Monday through Friday schedule, and a focus on efficiency, accountability, and teamwork.
Responsibilities
- Oversee daily service center operations, including workflow, scheduling, and productivity
- Develop and maintain strong customer relationships
- Maintain dealer relationships and support service work contracts
- Handle and resolve customer concerns in a professional and timely manner
- Monitor operational costs and drive service center profitability
- Oversee the accuracy and timely closing of repair orders and parts tickets
- Ensure compliance with company policies, safety standards, and industry regulations
- Provide training, coaching, and ongoing development
- Manage employee relations and maintain a positive work environment
- Lead performance management, including setting expectations and holding team members accountable
- Motivate and lead the team to perform at a high level while maintaining quality and safety standards
Requirements
- 5–7 years of experience in a related field
- 3 years of supervisory or leadership experience is preferred
- Strong leadership and team management skills
- Excellent organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Work Environment and Physical Demands
- This role includes standing, walking, lifting, pushing, pulling, crouching, and climbing
- The position involves exposure to shop conditions such as noise, equipment, and occasional outdoor environments
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1
Pay
Details TBD
Schedule
Monday through Friday, 7:00 a.m. – 4:00 p.m.
No rotating shifts
Paid holidays (no waiting period)
Qualifications
- Leaders who take ownership and drive results
- Individuals who balance customer needs with operational goals
- People who enjoy building and developing strong teams
- Problem-solvers who stay focused and solution-oriented under pressure
Skills
- Leadership and team management skills
- Organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment drug screening
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, start earning day 1