Service & Business Manager
Zoom Drain Franchise · Carmel, IN · 3 wk ago
On-siteBusiness DevelopmentFull-time
Service & Business Development Manager
Responsibilities
- Find and create new sales leads from networking with our target audience
- Perform market and client research
- Dispatch technicians using Service Titan (CRM) to jobs throughout the day
- Develop strategic plans for optimized productivity
- Uphold standards of excellence
- Develop, implement, and maintain budgetary and resource allocation plans
- Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
- Provide guidance and feedback to help others strengthen specific knowledge/skill areas
- Oversee employees, establish a highly motivated work environment, and create innovative approaches for improvement
Qualifications
- Minimum of 5 years experience as a service manager or business development manager
- Strong decision-making capabilities
- Above-average communication, collaboration, and delegation skills
- Ability to motivate and lead people, and hold employees accountable
- Proficient with various computer systems, experience with Service Titan preferred
- Familiarity with computer applications, including G-Suite
- Prior experience within a marketing and/or sales team preferred
- Drive to connect with people
- Confidence to make cold sales calls
- Understanding of social media best practices
- Excellent verbal & written communication
- Excellent time management skills
- Ability to adapt to changing situations
- Efficiency with multi-tasking and reporting
Benefits
- Base plus bonus
- Medical Benefits
- Paid Sick Days / Holidays
- Company Mobile Phone & Tablet
- Recognition & Rewards
- Positive Team Atmosphere
- Career Advancement
- Paid Time Off / Holidays
- Company Gatherings