Service Branch Manager
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Remove boilerplate like EEO, etc. Also remove application instructions (none). Keep all substantive info.
We need to parse the posting.
Content:
Position Summary: The Service Branch Manager (SBM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or department. Position is also responsible for completing technical jobs and duties as business needs dictate.
Responsibilities: list of bullet-like sentences.
Responsibilities:
- Responsible for day-to-day operations of assigned location and/or department.
- Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
- Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports.
- Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports.
- Ensure staff is motivated and productive.
- Schedule work of local team and coordinate schedules for larger jobs with other managers.
- Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
- Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner.
- Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals.
- Work with VP, GM and/or GM to ensure continuous improvement strategic business initiatives are developed and implemented.
- Prepare variety of reports as assigned.
- Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks.
- Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs.
- All work and decisions shall be conducted in strict compliance of all regulatory law.
- Observe all safety rules and Best Practices; Follow all company policies and procedures.
- Maintain NETA certification and be willing to test up to the next level-Testing Division.
- Other duties as assigned.
Required Experience And Qualifications:
- Bachelor's degree in related field or experience equivalency and a minimum of 5 years related experience.
- Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
- Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
- Thorough understanding of heavy industrial, utility, large commercial, renewable energy and ability to troubleshoot complex business issues.
- Must be able to work safely and adhere to all electrical safety procedures.
- Work may require flexible hours, weekends and holidays. Must be available for out-of-town work.
- Proven leadership and mentoring skills.
- Strong communication (written and oral).
- Able to meet deadlines and handle multiple tasks.
- Strong oral and written communication skills. (duplicate)
- Able to work with various people throughout the organization-Customer Focused.
- Focus on accuracy and efficiencies.
- For positions that utilize a company vehicle, will be required to have a valid driver’s license.
Who we are! (company description) - we can treat as About the role? Actually "Who we are!" is company overview. Could be placed under About the role or maybe a separate section like "About the company". But headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The company description could go under About the role (maybe as summary). The Position Summary already is about the role. We could combine Position Summary and Who we are! into About the role section.
Compensation: $143,000-$175,000 -> Pay section.
Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Computer and phone work as business need dictates. -> Could be under Requirements? Or maybe under Qualifications? But we have a Benefits, Pay, Schedule sections. Physical demands not benefits. Could be under Requirements (maybe as part of qualifications). But we need to decide.
We have no explicit Benefits listed. So we should not create Benefits section unless posting actually states them. It does not list benefits. So omit Benefits.
Schedule: The posting mentions flexible hours, weekends, holidays, night work, out-of-town work. That's schedule info. So we can create Schedule section with those details.
Pay: we have compensation.
Qualifications vs Requirements: The posting has "Required Experience And Qualifications". Could split into Requirements (experience) and Qualifications (skills, certifications). But we can combine into one section maybe Requirements. However we have both headings allowed. We need to decide based on content: "Required Experience And Qualifications" includes education, experience, knowledge, etc. Could treat as Requirements. Then Skills could be separate for soft skills like leadership, communication, etc. But we can also put them under Qualifications. Let's see: The posting includes "Proven leadership and mentoring skills.", "Strong communication (written and oral).", "Able to meet deadlines and handle multiple tasks.", "Strong oral and written communication skills." (duplicate), "Able to work with various people throughout the organization-Customer Focused.", "Focus on accuracy and efficiencies.", "For positions that utilize a company vehicle, will be required to have a valid driver’s license." These could be skills.
Thus we can have:
- About the role (h3) containing Position Summary and Who we are! (company description).
- Responsibilities (h3) with ul list.
- Requirements (h3) with education, experience, industry standards, military training, understanding of sectors, safety procedures, flexible hours, out-of-town work, driver's license.
- Qualifications (h3) maybe for certifications like NETA certification, willingness to test up.
- Skills (h3) for leadership, communication, multitasking, customer focus, accuracy, etc.
- Pay (h3) with compensation.
- Schedule (h3) with flexible hours, weekends, holidays, night work, out-of-town work.
We must avoid duplication. Also we must not include filler like "commensurate with experience". Not present.
We must not include boilerplate like EEO etc. Remove that.
We must not include application instructions.
Now produce HTML fragment.
We need to ensure we use for each section heading. Use - for lists. Use
for prose.
We need to preserve all substantive information. Let's extract details.
About the role:
- Position Summary: "The Service Branch Manager (SBM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or department. Position is also responsible for completing technical jobs and duties as business needs dictate."
- Who we are! (company description): "RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don’t cut corners.You perform job responsibilities safely, efficiently, and thoroughly all day, every day.You conduct yourself professionally, ethically, and honestly.You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.You are on time and preplan time off.You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication.You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees.You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.You seek out new assignments and assume additional duties.You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable.You efficiently and thoroughly complete assignments.You perform work assignments independently.You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard.You follow through on commitments in a timely way.You produce easily understandable and accurate reports that meet customer and/or Company expectations.You actively listen. You seek advice and help as appropriate.You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.You collaborate to create the best solutions for each other and our customers.You build strong relationships within the team, across RESA departments and locations and with customers and vendors."
That's a lot of prose. We'll keep it as paragraphs.
Responsibilities: list each bullet.
Let's list them as
- items.
Responsibilities items:
1. Responsible for day-to-day operations of assigned location and/or department.
2. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
3. Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports.
4. Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports.
5. Ensure staff is motivated and productive.
6. Schedule work of local team and coordinate schedules for larger jobs with other managers.
7. Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
8. Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner.
9. Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals.
10. Work with VP, GM and/or GM to ensure continuous improvement strategic business initiatives are developed and implemented.
11. Prepare variety of reports as assigned.
12. Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks.
13. Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs.
14. All work and decisions shall be conducted in strict compliance of all regulatory law.
15. Observe all safety rules and Best Practices; Follow all company policies and procedures.
16. Maintain NETA certification and be willing to test up to the next level-Testing Division.
17. Other duties as assigned.
Note: Some items overlap with schedule etc. We'll keep them.
Requirements: from Required Experience And Qualifications.
List:
- Bachelor's degree in related field or experience equivalency and a minimum of 5 years related experience.
- Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
- Prefer experience with most of the following or similar
- for lists. Use
for prose. We need to preserve all substantive information. Let's extract details. About the role: - Position Summary: "The Service Branch Manager (SBM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or department. Position is also responsible for completing technical jobs and duties as business needs dictate." - Who we are! (company description): "RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don’t cut corners.You perform job responsibilities safely, efficiently, and thoroughly all day, every day.You conduct yourself professionally, ethically, and honestly.You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.You are on time and preplan time off.You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication.You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees.You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.You seek out new assignments and assume additional duties.You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable.You efficiently and thoroughly complete assignments.You perform work assignments independently.You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard.You follow through on commitments in a timely way.You produce easily understandable and accurate reports that meet customer and/or Company expectations.You actively listen. You seek advice and help as appropriate.You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.You collaborate to create the best solutions for each other and our customers.You build strong relationships within the team, across RESA departments and locations and with customers and vendors." That's a lot of prose. We'll keep it as paragraphs. Responsibilities: list each bullet. Let's list them as
- items. Responsibilities items: 1. Responsible for day-to-day operations of assigned location and/or department. 2. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.) 3. Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports. 4. Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports. 5. Ensure staff is motivated and productive. 6. Schedule work of local team and coordinate schedules for larger jobs with other managers. 7. Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality. 8. Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner. 9. Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals. 10. Work with VP, GM and/or GM to ensure continuous improvement strategic business initiatives are developed and implemented. 11. Prepare variety of reports as assigned. 12. Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks. 13. Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs. 14. All work and decisions shall be conducted in strict compliance of all regulatory law. 15. Observe all safety rules and Best Practices; Follow all company policies and procedures. 16. Maintain NETA certification and be willing to test up to the next level-Testing Division. 17. Other duties as assigned. Note: Some items overlap with schedule etc. We'll keep them. Requirements: from Required Experience And Qualifications. List: - Bachelor's degree in related field or experience equivalency and a minimum of 5 years related experience. - Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. - Prefer experience with most of the following or similar