Service BDC Agent

What You’ll Do

• Be the first point of contact for service customers via phone, text, and email.
• Schedule service appointments and manage follow-up communication with professionalism and energy.
• Build lasting relationships with customers to ensure loyalty and repeat business.
• Collaborate with service advisors and technicians to create seamless customer experiences.
• Contribute to our mission of World Domination by exceeding customer expectations daily.

What We’re Looking For

• Excellent communication and people skills—you love talking to customers.
• A positive, team-oriented attitude with a drive to succeed.
• Comfort with computers, phones, and CRM systems.
• Prior BDC, call center, or customer service experience is a plus, but not required.

What You’ll Get

• Competitive pay + monthly bonus opportunities.
• Career growth in a company where hard work and results are rewarded.
• Full benefits package (health, dental, vision, 401k).
• Paid training and ongoing professional development.
• A fun, high-energy work environment where your contributions matter.

Why Gary Crossley Ford?

We’re more than a dealership, we’re a community built on integrity, teamwork, and an unstoppable drive for excellence. At Gary Crossley Ford, you’re not just taking a job, you’re launching a career in an environment that’s all about growth, innovation, and (of course) World Domination.

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