Service Apprentice Technician - Air Compressor (Field)

About the Role

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee - to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Responsibilities

• Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations.
• Wears proper personal protective equipment.
• Attends and successfully completes required tasks and technician training classes in the apprenticeship program.
• Maintains a minimum set of tools as defined by the Apprenticeship Program to diagnose, disassemble, and assemble machine components to manufacturer’s specifications.
• Performs basic equipment repair functions, including maintenance, diagnostics, removal, and replacement of parts and major components with support from a designated mentor, as needed.
• Works in the assigned area under the direct guidance of a qualified technician in a neat and orderly fashion, constantly looking for ways to improve work methods, work area, and safety standards.
• Completes required documentation using appropriate software to record repairs performed on equipment and account for repair times.
• Submits Apprenticeship program documentation to mentor and supervisor as required by the program.
• Approaches work in a positive manner and maintains conduct that supports the work team.
• Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
• Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties.
• Performs other duties as assigned.

Essential Job Competencies

• Safety: Fully supports, encourages, and follows safe work behavior, considering safety of paramount importance in the workplace.
• Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job, as identified in the Learning Management System (LMS) and other applicable sources.
• Communication: Uses active listening skills, conveys information clearly and effectively, and ensures consistent, accurate communication.
• Takes Initiative: Resolves issues proactively, seeks perspectives, makes timely decisions, and facilitates change when necessary.
• Results Oriented: Maintains a strong sense of urgency, remains focused, and achieves tasks efficiently despite obstacles.
• Confidence and Drive: Confident in ideas and capabilities, approaches challenges with a "can-do" attitude, and drives projects to completion.
• Adaptability: Adapts to changing business needs, recovers from setbacks, and is open to new methods.
• Credibility: Demonstrates responsibility, reliability, and trustworthiness, maintains commitments, and respects confidentiality.
• Personal Development: Takes responsibility for learning and development, proactively seeks growth opportunities, and refines technical and professional skills.

Education and Experience

Formal Education: High School diploma or GED

Experience: 6 months or less

Required Credentials: Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Not Required But Highly Desired: Proficient in the use of a computer, Microsoft Office products, and relevant Dealer software programs.

Updating of Knowledge

Job requirements frequently change, requiring re-training once or more per year.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

• Problem Solving: Job requires no significant independent problem-solving ability.
• Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
• Autonomy: Job is regularly monitored, with some discretion in decision-making and setting priorities within established parameters.

Working Environment

• Stress Load: Occasional exposure to stress (less than 20% of the time).
• Workload Fluctuation: Frequent changes in priorities, complexity, and/or quantity of work.
• Work Schedule: Typically performed during regular business hours with occasional requirements to work nights, holidays, and weekends.
• Organizational Impact: Performance has noticeable immediate impact on expense, efficiencies, or achievement of department objectives.
• Supervisory Responsibility: No subordinates; may work independently or as part of a team.

Physical Demands

• Frequent: Climbing, kneeling, crouching, crawling, reaching, standing, walking, fingering, grasping, repetitive motion, pushing/pulling/lifting up to 25 lbs.
• Occasional: Balancing, stooping, pushing/pulling/lifting 26-50 lbs. and over 50 lbs.
• Constant: Talking, hearing.

Environmental Conditions

• Constant: Inside conditions with protection from weather but not temperature change.
• Frequent: Noise, vibration, hazards, atmospheric conditions (fumes, odors, dust, mists, gases), oils.
• Occasional: Outside conditions, extreme cold, extreme heat, air particulates/contaminants (respirator required).