Service and Installation Technician

About the role

Quality Life Solutions is seeking an outgoing, upbeat, customer-first team member to join our team as a Service and Installation Tech. We specialize in installing and servicing water softeners, conditioners, and reverse osmosis systems. The ideal candidate is well-organized, professional, and flexible, with a strong pride in delivering quality work. This role offers the opportunity to grow your career in a dynamic, rapidly developing industry with a family-owned and operated company.

Responsibilities

• Drive a company truck to service, repair, maintain, or install water treatment products.
• Accurately complete all service and installation work and paperwork on a daily basis.
• Be reliable and punctual for daily responsibilities.
• Provide excellent communication and customer service to our customers.
• Install, troubleshoot, and/or service water treatment equipment, including softeners, conditioners, filters, reverse osmosis, and UV systems.
• Perform routine preventive maintenance on water treatment equipment.
• Troubleshoot and repair control valves, pumps, and other water-related devices, including electro-mechanical and electronically controlled devices.
• Keep work area and truck neat, clean, and orderly.
• Perform other duties as assigned.

Requirements

• Ability to thrive and multi-task in an active working environment.
• Excellent driving record (must be insurable).
• Strong communication and customer service skills.
• Minimum age of 21 for insurance purposes.
• Good people skills and attention to detail.
• Ability to understand and follow written and verbal instructions.
• Willingness to become a Water Quality Association (WQA) Certified Installer.
• Valid driver’s license and clean driving record.
• Must pass a drug test and background check.

Plumbing experience is preferred.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance