Service and Installation Technician

Job Summary

This position is through Noble Chemical, the leading provider of high-quality and fair-priced commercial cleaning products and services to the institutional food service and hospitality industries.

Responsibilities

• Perform Preventative Maintenance, installation and service on various types of food service equipment and chemical dispensing systems
• Maintain professional relationships with all customers, co-workers, vendors and affiliate companies
• Fulfill field support obligations in all aspects of day-to-day operations
• Deliver products to existing customer base
• Communicate through phone calls, emails, and social media to extend company initiatives
• Increase sales with current and locate new opportunities and customers

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations
• Requires regular bending, squatting, crawling, climbing, and reaching
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs

Qualifications

• Experience: Minimum of 2 years of relevant experience in an equipment service-related field preferred but not required
• Electrical troubleshooting, general plumbing skills and basic mechanical knowledge is required
• Ability to weld and fabricate with stainless steel is a plus
• Strong analytical and problem-solving skills required
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrate ability to manage multiple assignments and deadlines in a fast-paced environment
• Able to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Customer service-oriented attitude with a demonstrated desire to exceed expectations

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Clean driving record
• Basic Mechanical aptitude – electrical and plumbing experience preferred, welding is a plus
• Excellent communication and relationship building skills
• Able to work with minimal supervision
• Able to work individually or as part of a team
• After hour on call during the week and weekend rotational on call schedule
• Good organizational skills and ability to handle multiple functions at the same time
• Excellent written communication skills
• Business Proficiency in English is required