Service Ambassador - On Call Days - Plaza

About the role

At Vivie, you’ll find workplace flexibility in a culture that’s unique. It’s a place where you can grow, do excellent work, and stay grounded in purpose.

Responsibilities

• Greet and assist residents, guests, vendors, and team members, ensuring a welcoming and professional experience.
• Manage communications and security by answering and directing calls, monitoring security cameras, and alerting staff to any safety concerns or alarms.
• Support community operations by updating resident information, maintaining records and logs, and assisting with mail and package deliveries.
• Enhance resident and guest experience by providing concierge-style support, assisting residents and guests with their needs while maintaining confidentiality.
• Aid in emergency preparedness by following emergency protocols, supporting search efforts for missing residents, and adhering to security policies.
• Perform other duties as assigned, including working independently and handling multiple tasks efficiently.

Requirements

• Strong problem-solving skills and ability to think critically in difficult situations.
• Proficiency in computer systems for record-keeping, communication, and security monitoring.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with residents, team members, and visitors.

Qualifications

• Competitive pay with employer-matched retirement and pay-on-demand.
• Comprehensive health and wellbeing benefits.
• Generous PTO and paid holidays.
• Career growth with scholarships, training, and professional development.
• Work-life benefits and modern technology that make your day easier.

Pay

Pay Range: $16-$18.50/hour (non-exempt), based on experience, qualifications, and location.

Schedule

Schedule: On Call | 8am - 4pm | Weekday Availability

Benefits

• Employer-matched retirement plan.
• Comprehensive health and wellbeing benefits.
• Generous PTO and paid holidays.
• Career growth with scholarships, training, and professional development.
• Work-life benefits and modern technology.

Skills

• Strong problem-solving skills.
• Proficiency in computer systems.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English.

Benefits

• Employer-matched retirement plan.
• Comprehensive health and wellbeing benefits.
• Generous PTO and paid holidays.
• Career growth with scholarships, training, and professional development.
• Work-life benefits and modern technology.

Pay

Pay Range: $16-$18.50/hour (non-exempt), based on experience, qualifications, and location.

Schedule

Schedule: On Call | 8am - 4pm | Weekday Availability

Employment Type

Employment Type: Hourly, non-exempt

Department

Department: Administration

Leadership Received

Leadership Received: Executive Director or Administrator

Division

Division: Administration

Travel Requirements

Travel Requirements: No