ON CALL RECEPTION AMBASSADOR

Primary Responsibilities

• Greet and direct visitors, parents, students, and staff with professionalism and warmth.
• Answer phones, assist with inquiries about the Agency, and transfer calls to appropriate staff members.
• Distribute brochures or information as requested by visitors.
• Perform a variety of clerical duties, including calendar management and meeting preparation/scheduling.
• Learn and manage various programs such as Van Request, Hop Cards, Amazon orders, and Conference Room Tech support.
• Cookordinate and support the scheduling and technical needs of conference rooms.
• Maintain all visitor sign-ins and coordinate with facilities to ensure the cleanliness and organization of the staff lounge, including managing printer and copier supplies.

Qualifications

• Strong interpersonal and communication skills.
• Ability to learn and manage various programs and systems.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and other relevant software.
• Previous experience in a high-profile customer service or administrative role preferred.
• Commitment to the mission and values of SEI.
• Associate degree in a related field desired.
• Experience directly related to the job duties may be substituted for education requirement.
• Minimum of 2 years of office receptionist experience.
• Familiarity with Self Enhancement and/or social services environments ideal.
• Proven ability to perform under pressure while effectively & efficiently handle multiple simultaneous complex tasks and projects.
• Excellent writing skills to include proper grammar, report writing/formatting, proofreading and editing.
• Proven effective interpersonal communication skills including the ability to effectively interface with all levels of cultures and people.
• Must have current and valid state driver’s license, in good standing with no insurability restrictions and must be insurable under SEI’s auto insurance policy.