Service Advisor - Quick Lube

About the role

The Quick Lube Service Advisor is responsible for delivering exceptional customer service in vehicle maintenance settings.

Responsibilities

• Greet customers, assess their needs, explain services and estimates.
• Recommend appropriate maintenance options and promote promotions and loyalty programs.
• Maintain accurate records and coordinate with technicians.
• Process billing and ensure a clean, organized environment.
• Address customer issues promptly, communicate effectively about service status, and handle inquiries professionally.
• Adhere to safety protocols and company policies while fostering a positive team atmosphere.

Qualifications & Skills

• Professional appearance.
• Strong interpersonal and communication abilities.
• Organizational skills.
• Basic computer proficiency.
• Problem‑solving aptitude.
• Sales skills.
• Valid driver’s license.
• At least 18 years old.
• Ability to work multiple days, including weekends.

Working Conditions

Primarily in a service garage environment with exposure to weather, noise, and vehicle exhaust.

Schedule

Full‑time position with potential for weekend and evening shifts.

Benefits

• Competitive pay
• Paid vacation and sick leave
• Insurance options
• 401(k) plan
• Tuition reimbursement
• Discounts
• Opportunities for advancement