Quick Lube Service Advisor Assistant

Service Center Responsibilities

• Write repair orders
• Backup service advisor
• Move cars from the designated customer drop off into and out of the shop safely
• Receive and apply payment from customers
• Provide excellent customer service
• Maintain the cleanliness of the service center area
• Escort customers and vendors to and from the various service department areas including the waiting room and technician shop, ensuring guests are provided with proper personal protective equipment, where necessary
• Quality control in the drive thru
• Answering and routing phone calls
• Interact with customers to assist in the customer experience
• Maintain a clean, organized and safe work area
• Perform other duties as required

Qualifications

• High School Diploma or equivalent
• Excellent communication and listening skills
• Attention to detail
• Excellent customer service skills
• The ability to interact with customers, managers and coworkers in a professional, courteous manner
• Valid driver's license and insurable driving record are required

Physical Demands

• Must be able to lift and carry and transport up to 25 pounds up to 60 feet.
• Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.