Service Advisor Marysville, OH

About the role

The Service Advisor assists Honda Associates in scheduling automotive appointments, confirming completion of work, and reviewing repairs on motor vehicles.

Responsibilities

• Schedule company and client owned vehicles for services and repairs
• Advise customers on cost for routine service items and repairs
• Open and close service repair orders
• Data entry for warranty claims to American Honda
• Maintain data in web-based systems for company vehicles
• Monitor, react and respond to Service Center customer needs
• Provide, foster and encourage daily teamwork and collaboration
• Ensure parts are ordered for needed repairs
• Schedule 8-hour day shift Monday to Friday

Requirements

• Basic automotive knowledge desired
• Must have good communication and customer service skills
• Computer experience (Microsoft Office)
• Must wear steel toed shoes
• Lifting requirements: 5-40 lbs

Qualifications

• Full-time position in Marysville, Ohio

Skills

• Basic automotive knowledge
• Good communication and customer service skills
• Computer experience (Microsoft Office)
• Wear steel toed shoes

Benefits

• Medical, Dental, Vision, Life insurance
• 401(k) with an employer match program
• Paid time off (PTO)
• Short-term and long-term disability
• Performance-based bonus incentive program

Pay

Details not specified

Schedule

8-hour day shift Monday to Friday