Service Advisor - Clearwater Toyota

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: Intro about company (maybe About the role? Actually it's about company). Then Job Description (list of duties). Then Qualifications (list). Then Additional Information (EEO etc) which we should drop as boilerplate. Benefits mentioned: "Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO." Also "Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service." Also "We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company." Those could be Benefits or maybe About the role? The instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content. We have: - About the role: maybe the intro paragraph describing opportunities, resources, support, etc. Could be considered About the role. We'll include. - Responsibilities: the job description list of duties. - Requirements: maybe qualifications? Actually Qualifications heading is separate. Requirements could be similar to Qualifications. But we have Qualifications section with list: high school diploma, ability to read, two years experience, general knowledge, ASE certification preferred, sales experience preferred, professional appearance, excellent communication, authorized to work, safe manner, pass pre-employment testing. We could map Requirements to those items that are mandatory (high school diploma, ability to read, two years experience, general knowledge, professional appearance, excellent communication, authorized to work, safe manner, pass pre-employment testing). Qualifications could be preferred items (ASE certification, sales experience). But the instruction says use headings as given; we can include both Requirements and Qualifications if content exists. However we must not create thin sections. We have enough for both. - Skills: maybe we can extract from qualifications: ability to read, excellent oral/written communication, etc. But we could also put under Skills. However we might avoid duplication. Could combine. - Benefits: we have benefits described: medical, dental, vision, HSA, 401k, PTO, special benefits for purchasing/leasing car, personal automotive concierge service, award-winning training, low turnover, development/promotion. So we have Benefits. - Pay: not mentioned. So omit. - Schedule: not mentioned. So omit. We must not include boilerplate like EEO, confidentiality, etc. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep each duty as list items, each qualification as list items, each benefit as list items. We must not repeat job title as heading (not present). No Job ID. We must output only HTML fragment. Let's craft:

About the role

At Clearwater Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. Our associates are happy to work here because we boast the lowest turnover in the industry, provide award‑winning training (Training Magazine Top 125, and Brandon Hall Awards), are committed to developing and promoting within the company, offer extremely competitive benefits, encourage peer‑to‑peer teamwork and recognition, and provide special benefits for purchasing and leasing a car plus a personal automotive concierge service.

But note we might duplicate benefits in About the role; maybe better to keep About the role short and then Benefits section separate. However we must preserve all substantive information; we can split. Better: About the role: generic intro about opportunities, resources, support, commitment to success, etc. Then Benefits section separate. Let's extract About the role: "At Clearwater Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us!" That's a lot; but we can keep as About the role paragraph. Then Responsibilities: list of duties from "Job Description" onward until before Qualifications. Let's list duties: - Schedules service appointments. - Obtains customer and vehicle data prior to arrival when possible. - Greets customers in a timely, friendly manner. - Provides a complete and accurate written cost estimate for labor and parts. - Establishes "promised time". - Checks on progress of repair throughout the day. - Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. - Test-drive the vehicle or refer to the test technician as necessary. - Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. - Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus. - Maintains a dealership-prescribed standard for “hours per customer repair order written." - Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. - Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. We need to keep each as

. Then Qualifications: list: - High school diploma or the equivalent. - Ability to read and comprehend instructions and information. - Two years of experience in a dealership position. - General knowledge of vehicle mechanical operations. - ASE certification preferred. - Sales experience preferred. - Professional personal appearance. - Excellent oral and written communication skills. - All applicants must be authorized to work in the USA - All applicants must perform duties and responsibilities in a safe manner - All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license We could split into Requirements (mandatory) and Qualifications (preferred). But we have both headings allowed. Let's decide: Requirements: mandatory items: high school diploma or equivalent; ability to read and comprehend instructions; two years experience; general knowledge of vehicle mechanical operations; professional personal appearance; excellent oral and written communication skills; authorized to work in USA; perform duties safely; able to pass pre-employment testing (background checks, MVR, drug test, credit report, valid driver license). Qualifications (preferred): ASE certification preferred; sales experience preferred. That seems reasonable. Skills: maybe we could include communication skills etc but we already have them in Requirements. Could create Skills section for things like excellent oral and written communication skills, ability to read and comprehend, etc. But we might avoid duplication. Since we already have Requirements covering many, we could omit Skills to avoid thin section. However we need to include a section only when posting has real specific content. We have content for Skills (communication, reading comprehension). But we already used them in Requirements; but we could still have Skills separate if we want. However we must not repeat same content in multiple sections? Not prohibited but could be redundant. Better to keep Requirements and Qualifications and Benefits and About the role. That's four sections. Check Benefits: we have benefits described: Medical, dental, vision, HSA, 401k and PTO; special benefits to purchasing and leasing a car; Personal Automotive Concierge Service; award winning training; lowest turnover; developing and promoting; peer-to-peer teamwork and recognition. We'll list as

• . Now ensure we don't include boilerplate: "All your information will be kept confidential according to EEO guidelines." Remove. Also remove lines like "If you want to find out more about the types of jobs we have here, we've highlighted a few." That's fluff but maybe part of About the role; we can keep or drop? It's not substantive? It's a call to action; maybe we can keep as part of About the role but it's not essential. The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line about highlighting a few is not boilerplate but maybe fluff; but we can keep as it's part of the description. However it's not substantive about role; but we can keep. We need to preserve ALL substantive information; not invent or summarize away detail. So we should keep that sentence? It's not substantive but it's part of the posting; but we can keep as it's not boilerplate. However it's somewhat filler. I'd keep it in About the role. Now craft HTML. We'll output:

  About the role

  At Clearwater Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. Our associates are happy to work here because we boast the lowest turnover in the industry, provide award‑winning training (Training Magazine Top 125, and Brandon Hall Awards), are committed to developing and promoting within the company, offer extremely competitive benefits, encourage peer‑to‑peer teamwork and recognition, and provide special benefits for purchasing and leasing a car plus a personal automotive concierge service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us!

  Responsibilities

  • Schedules service appointments.
  • Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Establishes "promised time".
  • Checks on progress of repair throughout the day.
  • Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Test-drive the vehicle or refer to the test technician as necessary.
  • Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
  • Maintains a dealership-prescribed standard for “hours per customer repair order written."
  • Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
  • Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

  Requirements

  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.