Service-Advisor- Bronx
Allegiance Truck Centers · Bronx, NY · 2 wk ago
OTHRFull-time
About the company
Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. Our team represents leading brands including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar, JerrDan, and others.
Benefits
- Competitive starting pay
- Excellent health benefits: medical, dental, vision
- Flexible Spending Account or Health Savings Account
- Life insurance
- Parental leave
- Paid time off and paid holidays
- 401(k) with company match
- Additional training and career-growth opportunities
Responsibilities
- Manage and oversee the shop’s workflow and schedule
- Call customers to advise them about service changes or delivery times
- Coordinate with the service team on parts ordering and ensure parts are available when needed
- Prepare repair orders by describing symptoms, problems, causes, and required repairs and services
- Check on progress of repairs throughout the day
- Handle telephone inquiries regarding inbound work and work in process
- Review repair orders to ensure work is completed
- Assist with other projects as needed
Requirements
- High School Diploma or GED
- Highly organized and detail-oriented
- Customer-focused
- Ability to solve complex problems
- Computer savvy
- Familiarity with auto and trucking (preferred)