Service Advisor

About the role

The Service Advisor/Sales is responsible for promoting and selling services and products across multiple locations, ensuring excellent customer service and accurate communication. They assist customers by listening to concerns, inspecting vehicles, recommending appropriate services, and providing detailed quotes. They document recommendations, promote sales, and follow up post-repair to ensure customer satisfaction. Additionally, they track returns, warranty parts, and perform other assigned duties.

Responsibilities

• Promote and sell services and products across multiple locations
• Ensure excellent customer service and accurate communication
• Listen to customer concerns
• Inspect vehicles
• Recommend appropriate services
• Provide detailed quotes
• Document recommendations
• Promote sales
• Follow up post-repair to ensure customer satisfaction
• Track returns and warranty parts
• Perform other assigned duties

Qualifications

• Must be at least 18 years old
• Capable of working a minimum of five days a week including weekends
• Prior experience as a Service Advisor is helpful but not required
• Professional appearance
• Ability to work in a process-driven environment

Pay

Up to $60,000 annually, based on experience.

Benefits

• Competitive pay
• Tuition reimbursement
• Paid vacation and sick leave
• Holidays
• Medical/dental/vision insurance
• Life insurance
• 401(k) with company match
• Vehicle service discounts
• Opportunities for advancement