Service Advisor ($50K Base + Bonus | OTE $75K+ | No Weekends) - 2280
Promotive · Warminster, PA · 2 wk ago
On-siteOTHR$50k/yrFull-time
Service Advisor ($50K Base + Bonus | OTE $75K+ | No Weekends)Wayne's Automotive – Warminster, PA**** ONLY INTERESTED IN THOSE WHO RESIDE IN BUCKS OR MONTGOMERY COUNTY ****Top Reasons to Apply$50,000+ base salary (based on experience)Uncapped bonus opportunities$75,000+ On-Target Earnings (OTE)No weekends – Monday through Friday, 8:00 AM–5:00 PM401(k) with company matchPaid training and ongoing developmentEstablished, busy shop with a steady customer baseCareer growth opportunities within a growing multi-location companySupportive team environment with strong leadership Wayne's Automotive is looking for a customer-focused Service Advisor to join our team in Warminster, PA.Whether you're currently a Service Advisor or someone with strong customer service experience looking to build a career in the automotive industry, we'd love to talk with you.In this role, you'll be the primary point of contact for our customers—helping them understand their vehicle needs, coordinating repairs, and delivering an exceptional service experience from start to finish. How to Apply (IMPORTANT)We move fast — and so should you.Step 1: ApplyStep 2: Complete a quick phone interview with our AI assistant "Paige" (takes about 10 minutes)After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview.Candidates who complete the Paige interview get priority.What You'll DoGreet customers and build lasting relationshipsListen to customer concerns and accurately document vehicle issuesCommunicate repair recommendations clearly and professionallyPrepare estimates and secure repair approvalsCoordinate workflow between customers and techniciansKeep customers informed throughout the repair processDeliver vehicles and review completed repairsHelp ensure an outstanding customer experience every dayCompensation StructureStarting salary from $50,000 annuallyCompensation based on experience and performancePerformance-based bonus opportunitiesOn-Target Earnings (OTE): $75,000+What We're Looking ForStrong communication and customer service skillsPositive attitude and professional demeanorAbility to multitask in a fast-paced environmentStrong organizational and follow-up skillsTeam-oriented mindsetComputer proficiencyPreferredPrevious Service Advisor or Service Writer experienceAutomotive industry experienceExperience with estimating and customer-facing salesFamiliarity with shop management systems Shop & EquipmentApproximately 50 vehicles per weekMix of Domestic (40%), Asian (40%), and European (20%) vehiclesTekmetric shop management systemDigital vehicle inspectionsModern, well-equipped facilityBenefits401(k) with company matchPaid training and professional developmentPaid time offPaid holidaysCareer advancement opportunitiesSupportive team environmentWork EnvironmentFamily-owned business with 3 locationsEstablished reputation in the communityTeam-oriented culture focused on customer satisfactionLeadership team that provides support and autonomyLong-term career opportunity with room to growIf you're passionate about helping customers, enjoy building relationships, and want to be part of a professional automotive team, we'd like to meet you.Apply today and complete your initial screening with Paige to be considered.