Server-The Richardson Hotel, Buffalo NY

Job Purpose

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.

Responsibilities

• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Maintain a clean and organized service area
• Clean tables and the surrounding area
• Ensure compliance with health codes and safety standards
• Maintain a safe working environment

Qualifications and Requirements

• High School diploma / Secondary qualification or equivalent
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
• Ability to perform the following: maintain a neat, clean and well-groomed appearance per Company Standards, attend scheduled training sessions and meetings, comply with hotel rules and regulations

Benefits

• Amazing Benefits At A Glance: Hourly rate is $16.00, Team Driven and Values Based Culture, Medical/Dental/Vision, Vacation & Holiday Pay, Same-day pay available, Employee Assistance Program, Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), 401(k), Employee discount, Flexible schedule, Flexible spending account, Life insurance, Parental leave, Referral program