Server - The Retreat

Key Responsibilities

• Greet members and guests with a warm, professional demeanor.
• Guide guests through menu selections, including food, wine, and specialty cocktails, with expert knowledge and recommendations.
• Accurately take and enter orders into POS system.
• Deliver food and beverages promptly and correctly; anticipate guest needs throughout service.
• Maintain table cleanliness and reset areas for next guests with efficiency and elegance.
• Manage multiple tables in a high-end, fast-paced environment without sacrificing attention to detail.
• Ensure all dietary needs, allergies, and preferences are communicated and accommodated properly.
• Collaborate closely with the kitchen, bar, and management to ensure seamless service.
• Uphold club policies regarding member privacy, conduct, and confidentiality.
• Assist in special events, private functions, and VIP service as needed.

Qualifications

• Minimum 2 years of upscale dining or private club service experience preferred.
• Strong knowledge of fine dining service etiquette, wine, and cocktail pairings.
• Professional appearance and polished communication skills.
• Must be able to work evenings, weekends, and holidays as required.
• Able to remain calm, poised, and attentive in a fast-paced, high-profile environment.
• POS and restaurant software experience (Toast, Aloha, or similar) a plus.
• Must be 21+ years old (due to alcohol service).

Physical Requirements

• Ability to stand, walk, bend, and lift (up to 25 lbs) for extended periods.
• Comfortable working in both indoor and outdoor rooftop settings in varying weather.

Perks & Benefits

• Competitive hourly pay + gratuities
• Uniforms provided
• Complimentary staff meals during shifts
• Employee appreciation programs and growth opportunities within the club