Server - Senior Living Community
Mary Ann Morse Healthcare Corp. · Framingham, MA · 34 mo ago
ManagementPart-time
Job Details
Performs table waiting, side work and other kitchen duties as assigned by the Dining Services Manager. Must have demonstrated experience in restaurant setting and is sensitive to the needs of elders.
Performance Standards
- Replicates all training procedures as applicable to their site from training video
- Completes all side work assignments and is prepared for shift
- Completes meal ticket with all necessary information in a clean legible manner
- Consistently lifts trays by bending at the knees and positioning weight of the tray in the back as opposed to the arm
- Understands daily menu through active participation in the pre meal meeting
- Effectively communicates information to the residents regarding flavor, availability, presentation and preparation
- Adheres to all OSHA Regulations and safety procedures when lifting, bending or using equipment
- Immediately reports any personal or work related injury
- Shows a consistent ability to coordinate multiple tasks. Has a positive attitude and works well under pressure
Customer Service
- Kindness and hospitality to residents, families and guests
- Observes residents for any changes in behavior, mental status or physical conditions and reports to supervisor or nursing
- Communicates well within your department as well as with staff in other departments
- Works toward maintaining each resident’s independence, self respect, personal dignity and personal safety
- Promotes loyalty to the household among staff; generates positive attitude by demonstrating support of the community’s policies and procedures with fellow employees
- Reports any physical, emotional, sexual abuse or neglect to supervisor or nurse
Specific Requirements
- Education or training in waiting tables and serving or a related field or experience preferred
- Must be able to read, write and understand English
- Must be able to meet physical demands such as stooping, bending, turning, stretching, lifting trays or to assist residents, and, moving equipment
- Must have patience and tact in dealing with residents’ family members and staff
- Must demonstrate overall positive, professional image and attitude
Benefits
- For Employees Working Over 24 Hours, We Offer
- Health and dental insurance
- Paid vacation and sick time
- 8 holidays
- Personal days
- 401k plan
- Student Loan Repayment
- Tuition reimbursement
- Life insurance
About the Role
Working at non-profit Mary Ann Morse Healthcare Corporation is a meaningful and rewarding experience. Together, we help seniors and their families to embrace healthy aging. Our continuum of exceptional quality senior living, healthcare, and home care services has been trusted by Metro West families for more than 25 years. We are an equal opportunity employer. We invite you to join our compassionate, caring team on our mission to help every senior live their best life!