Server - The Lake House

Responsibilities

• Adheres to the steps of service using the service standards manual
• Takes guests orders using seat numbers and appropriate order taking sheets
• Enters orders accurately into POS systems
• Familiarizes themselves with all menus including three meal periods, lounge menu, wine and beverage lists
• Resets dining room according to meal period and table needs
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring work stations are stocked
• Follows all proper bookkeeping and cash handling procedures
• Ensures all opening, on-going and closing side work is complete and signed off by a manager on duty
• Serves food and beverages to guests
• Informs and promotes guests of daily/nightly special
• Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages
• Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
• Offers creative selling of products to guests
• Answers questions and/or makes recommendations on menus items
• Cleans tables and/or counters & seats after guests are finished
• Explains how various menu items are prepared, describing cooking methods and ingredients
• Takes into consideration any special request, dietary issues made by the guest
• Performs food preparation duties such as preparing salads, appetizers, cold dishes, portioning desserts and brewing coffee
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest

Qualifications

• Must be at least 21 years of age
• Must have or be able to obtain prior to start date a valid OLCC card
• EXPERIENCE & EDUCATION:
• High school diploma or equivalent
• Prior hospitality experience preferred
• At least one year high volume restaurant serving experience preferred
• At least one year food & beverage experience preferred
• At least 6 months POS system experience preferred
• Adequate wine, beer and mixed drink knowledge preferred